Alesis Strike and Strike Pro Kit - Firmware Update v1.1 Installation Walkthrough

The latest firmware for the Alesis Strike Pro module has been released! This update provides improved overall drum and trigger performance, improved hi-hat pedal performance, as well as minor bug fixes.  This guide will walk through how to update your module, as well as what to do if you get stuck. 

 

Contents

  1. Before Getting Started
  2. Preparing for the Update
  3. Updating the Firmware (Windows)
  4. Updating the Firmware (Mac OS X)
  5. Troubleshooting Failed Update on a Mac
  6. Further Trigger Optimization
  7. Further Technical Support

 

 

Before Getting Started

  1. Determine if the firmware update is necessary.

    On your module, press the UTILITY button and press F5 to view the OS. If your Trigger OS and DSP OS are lower than v1.10 your module will need to be updated. 

  2. Download the update.
     
    Download the Firmware Update v1.1 - Windows + OS X from the Alesis Strike Pro product page. You'll find this under the Downloads tab.

 

 

Preparing for the Update

Before updating any firmware on any operating system, it's important to take the following precautions:

  1. Ensure that the module is plugged directly into a free USB port on your computer. Avoid using any USB hubs, adapters, extenders or long USB cables to prevent any lost data during the update.
  2. Disconnect all other USB/MIDI devices from the computer.
  3. Unplug any MIDI cables plugged into the MIDI ports on the module.
  4. Make sure that the downloaded Firmware Updater is properly unzipped or extracted before installing the updater.
  5. Close all other software running on the computer.

In general, the Strike module should have a consistent and working connection to your computer. If you are experiencing any of the symptoms like the ones listed below, do NOT attempt to update the firmware in order to remedy this. 

  • Doesn't connect to a computer
  • Doesn't communicate with software at all
  • Latency/delay in playback or any audio playback related issues
  • Unexpected messages or graphics on the display
  • Unit will not power on or powers off intermittently

Some of these symptoms can be resolved by going through our Class-compliant USB Troubleshooting article. If this does not help, please contact our Technical Support team before continuing with the update and they'll be happy to assist. 

 

 

Updating the Firmware (Windows)

  1. With the Strike module powered off, connect it to a free USB port on your computer. When you are ready, hold down the Record button while powering on the Strike module to boot into the Updater Mode.
  2. Locate and install the Alesis Strike Updater app that was provided with this update package.


     
  3. Open the Alesis Strike Updater app. You will see the screen below:



    IMPORTANT: Open the app only after connecting your Strike module to your computer and entering Updater Mode.
     
  4. Click MIDI Interface and select Alesis Strike. If you do not see Alesis Strike as an option, your computer is not recognizing the connection to the module. If this happens, make sure that the USB cable is not damaged and the connection is secure.


     
  5. Locate the Strike OS Update v1.1 file that was provided with this download. This is the first of two files that you will load into your module.


     
  6. Drag and drop the Strike OS Update v1.1 file into the updater app. Alternatively, open the update file by selecting File > Open from the menu bar.
     
  7. Look at your Strike module display and confirm you see the updater progress as in the image below:


     
  8. Once the first section of the update is finished, you will see the following screen on the module. Wait for this screen to appear on the module. The updater app progress may actually move quicker than the module itself. Do NOT restart the Strike module yet. There’s one more file to send!


     
  9. Locate the Strike Trigger Update v1.1 file that was provided with this download.


     
  10. Just like before, load this file by dragging and dropping it into the updater app.
     
  11. Your Strike Module display will now show an Erasing MCU message. Shortly after, it will show a progress bar. Wait until the Strike Module display shows ”Update Complete” before restarting the module.




     
  12. Once you see the Update Complete screen, you’re done! Power off your Strike module normally. When you power it on again, it will be ready to play. You can check that the updated firmware is properly installed on your module by pressing the Utility button, then pressing the F5/OS button. Both your Trigger OS and DSP OS should be V1.10.

 

 

Updating the Firmware (Mac OS X)

  1. With the Strike module powered off, connect it to a free USB port on your computer. When you are ready, hold down the Record button while powering on the Strike module to boot into the Updater Mode.
  2. Locate and install the Alesis Strike Updater app that was provided with this update package. 


     
  3. Open the Alesis Strike Updater app. You will see the screen below:



    IMPORTANT: Open the app only after connecting your Strike module to your computer and entering Updater Mode.
     
  4. Locate the Strike OS Update v1.1 file that was provided with this download. This is the first of two files that you will load into your module.


     
  5. Drag and drop the Strike OS Update v1.1 file into the updater app. Alternatively, you can open the update file by selecting File > Open from the menu bar.


     
  6. Look at your Strike module display and confirm you see the updater progress as in the image below:




     
  7. Once the first section of the update is finished, you will see the following screen on the module. However, do NOT restart the Strike module yet. There’s one more file to send! 
  8. Locate the Strike Trigger Update v1.1 file that was provided with this download.


     
  9. Just like before, drag and drop this file into the updater app.
  10. Your Strike Module display will now show an Erasing MCU message. Shortly after, it will show a progress bar. Wait until Strike module display shows ”Updated Complete” before restarting the module.




     
  11. Once you see the Update Complete screen, you’re done! Power off your Strike module normally. When you power it on again, it will be ready to play. You can check that the updated firmware is properly installed on your module by pressing the Utility button, then pressing the F5/OS button. Both your Trigger OS and DSP OS should be V1.10

 

Troubleshooting Failed Update on a Mac

Some Mac users may experience the following behavior during the update:

  • An error message from the updater application reporting that it cannot locate your Strike module.
  • The updater times out, stops, or fails during the firmware update process.

This is likely due to a unique way OS X handles tracking old MIDI devices. This will not harm the Strike module in any way and there is an easy fix! 

  1. Close your Strike Updater app. 
  2. Open Audio MIDI Setup. This is located in the Applications > Utilities folder. 
  3. From the menu bar, select Window > Show MIDI Window.


     
  4. From the drop-down at the top left of the MIDI window, select New Configuration


     
  5. Name the new configuration. 
  6. This will cause OS X to rescan for any current MIDI devices, but also remove any old ones that are no longer connected. Sometimes old “remembered” devices can interrupt MIDI communications on Macs. 
  7. Now, double click on the IAC Driver icon. This will bring up a new window. 
  8. At the bottom left you’ll see a Ports section. Select any ports listed in there and click the minus button below to remove them all. You should be left with No Available Ports.  


     
  9. Now be sure to close the Strike Updater app, and check that your Strike module is still connected and in update mode. 
  10. Re-open the Updater app and try again.

 

 

Further Trigger Optimization

While the new v1.1 Update provides more responsive trigger optimization for the Strike module, it's still possible to make your own adjustments and truly customize the kit to match your playing style. For more tips on exploring the trigger settings and optimization of the Strike Module, check out our article below:

 

 

Further Technical Support

Whether you are a customer or dealer, if you already own an Alesis product, or if you just have pre-sales questions, the Alesis technical support team is available to help!

Each product has a dedicated support page on the website where you can find manuals, specifications, software updates, drivers and troubleshooting guides: www.alesis.com

Visit the link below to connect with any of the following support options: online community support, phone support, email support.