Alesis SamplePad 4 - Frequently Asked Questions

SamplePad4 Overview 1The Alesis SamplePad 4 is an all-in-one percussion and sample-playing instrument. With a built-in library of the most commonly requested percussion and electronic drum sounds and the ability to load samples, the only limit is your imagination. This article walks through a number of frequently asked questions abut the SamplePad 4.

Frequently Asked Questions


Does this product require drivers?

The SamplePad 4 is a class compliant device, so there are no additional drivers to install.  It is both Mac and PC supported.


Does this product require a power supply?

The SamplePad 4 comes with and requires a 9V DC 500mA, pin-positive power adapter for use.


Can I add more pads to the SamplePad 4?

Yes!  Additional pads (dual-zone or single-zone) can be connected through the use of  a Y-cable connected to the 1/4" TRIG-IN input.


Will my SD card work?

The SamplePad 4 will function as expected with most major brand SD or SDHC cards with a capacity of up to 32 GB in size.  The audio files must be located on the root directory of the card and not in any folders.  The max number of files that can be located in the root directory is 512. 


What format should my audio files be?

The samples files must be 16-bit, mono or stereo .WAV files with a sample rate of 48K, 44.1K, 32K, 22.05K, or 11.025K. Files can be converted to this format through the use of the Alesis SampleConverter Utility, which can be downloaded here

  • The .WAV file must be located in the root (main) directory of the card and not in any folders.
  • We recommend formatting your SD card to a FAT32 file system (if it is not already) and naming your sample files according to this format. Basically, this means:
  • Do not use these characters: " * / \ : < > ? |
  • Do not use spaces.
  • Limit your file name to 8 characters (excluding the file extension, ".WAV").
  • You can assign up to 14MB worth of samples per kit (the sample library on your SD card can be larger, of course). Also, please note that a sample's size will be rounded up when loaded (e.g., a 2.1 MB sample on the SD card will be treated as a 3 MB sample when it is assigned to a pad).
  • The max number of files that can be located in the root directory is 512.


Can I connect the SamplePad 4 to a computer?

Yes.  The SamplePad 4 comes with a USB port that allows for it to send and receive MIDI data so that you can trigger your favorite drum software program, or it can load samples directly to the SD card. The SamplePad 4 transmits standard MIDI messages from its USB port. Any program capable of handling MIDI will recognize and respond to these MIDI messages the same for any MIDI devices.

How do I transfer samples to my SamplePad 4?

Samples can be transferred to the SamplePad 4 by dragging the files to the root directory of the SD card.


Why aren't my settings are not saving to the SamplePad Pro?

The Sensitivity parameter is a per-patch setting, rather than a global setting. Settings are stored for each individual pad by kit to allow customers to tailor the response on each kit individually. This means the individual kit must be saved after adjustments are made to pad parameters, otherwise the changes will be lost after power cycling.

How do I save a kit?
  1. Select the kit on the main screen that you have edited and would like to save.
  2. Press and hold the Cursor Down and Cursor Right buttons for 2 seconds simultaneously to enter the Save menu.
  3. Move the cursor to the SAVE KIT option by pressing the Cursor Up or Cursor Down buttons.
  4. Press Cursor Right to enter the SAVE KIT submenu.
  5. Press Cursor Up or Cursor Down to highlight "Yes" and then press Cursor Right to save the kit.
  6. To exit the SAVE KIT submenu, press the Cursor Down until Exit is highlighted, and then press the Cursor Right button. Alternatively, press and hold the Cursor Down and Cursor Right buttons to exit this menu.
Where can I get further product support?

Whether you are a customer or dealer, if you already own a Alesis product, or if you just have pre-sales questions, the Alesis technical support team is available to help!

Each product has a dedicated support page on the website where you can find manuals, specifications, software updates, drivers and troubleshooting guides:

Visit the link below to connect with any of the following support options: online community support, phone support, email support.