macOS 10.15 Catalina Support for Alesis

 

With the release of Apple's macOS Catalina, every creative professional will need to decide if updating is right for them. More often than not, the initial jump to a new OS will do very little, if anything, to benefit the creative artist. Changes to the OS and improvements in technology are more likely to have a negative effect on your software, hardware, and workflow; at least at first.

Whether you are an Engineer, Musician, DJ, or any other audio-visual professional, the only thing that truly matters is that your gear works and continues to work when you need it the most. Alesis has been actively testing our products with each Beta release of macOS Catalina 10.15 to guarantee our users know exactly what works and what will require updates before they make the jump to the new OS.

Please find a list of our products and their support status below. We encourage everyone to remain on their current OS until all of your products are on this list and confirmed supported. This will be kept updated as necessary to reflect all current support for macOS Catalina 10.15.

 

Contents

 

3 Things You'll Need to Know

  1. The process of updating your computer's operating system can be a little messier than we'd like to think. In some cases, the update doesn't go as smoothly as it should and some hardware drivers may need to be uninstalled.
    With the update to macOS Catalina 10.15, you may find that a supported device suddenly stops communicating after the update to Catalina. Here's how you can remove the existing drivers and reinstall:
    1. Navigate to the folders below. These are the places where third-party drivers are stored. If they have become corrupt, or they haven't been installed correctly, removing them and starting over may help.
      • Mac HD > Library > Audio > MIDI Drivers
      • Mac HD > Users > [Your User Name] > Library > Audio > MIDI Drivers
        Note: The second location may be hidden. To access the User Library, click on GO at the top, hold the Option key and select Library when it appears in the list.
    2. Move the contents of both folders into two new folders on your desktop.
    3. Once the folders are completely empty, restart the computer.
    4. Try your MIDI Device again.
      If your device requires drivers, please visit our support section below to check that your device is supported and to find links to the latest drivers. Make sure to read the next step in this section for precautions to take when installing drivers on macOS Catalina 10.15
       
  2. macOS Catalina will include a security feature that will require the user to allow a system extension when installing a new driver. This is very simple and only needs to be done once for each driver. So, if you're installing any new driver on macOS Catalina, look out for a System Extension Blocked warning and see the driver section in this article for instructions.

    The good news is that this is only necessary if you are installing a new driver. If you are updating to Mojave and already have the latest driver for your device installed, you will not need to re-install the driver or complete these steps.
     
  3. While your Alesis hardware and software are ready for macOS Catalina, that doesn't mean everybody is. If you use one of our products with a third-party software title like Ableton or Cubase, be sure to check with the developer to confirm support for the new OS before updating.

 

macOS Catalina 10.15

Class-Compliant Supported Hardware

The following products will work with macOS Catalina without any need for additional drivers.

  • Coda Pro
  • CompactKit 7
  • Command Drum Module
  • Crimson II Drum module
  • DM6
  • DM7X Module
  • DM Lite
  • DM10 MKII Studio Drum Module
  • DM10 MKII Pro Drum Module
  • Harmony 61
  • M1 Active 330 USB
  • Multimix 4 USB FX
  • Multimix 16 USB FX
  • Nitro Drum Module
  • Q25
  • Q49
  • Q88
  • Recital
  • Recital 61
  • Recital Pro
  • SamplePad 4*
  • SamplePad Pro*
  • SampleRack*
  • Surge Drum Module
  • Strike Performance Drum Module*
  • Strike Multipad
  • Turbo Mesh Kit
  • V25*
  • V49*
  • V61*
  • VI25*
  • VI49*
  • VI61*
  • Virtue
  • V-Mini*
  • VX49
  • Vortex Wireless II*

*Editors, utilities, and firmware updater software for this product have not been qualified for support on macOS Catalina. This page will be updated as necessary to reflect the current support status on macOS Catalina.

Please be aware: If you do not see your product listed in this article, it is not officially supported for use with macOS Catalina. Compatibility testing is only necessary for products with USB connectivity and therefore does not affect any Alesis speakers.

 

Supported Software

Software Version Status
Sample Converter Utility v1.1.5 Not Currently Supported
Strike Editor v1.1.2 Not Currently Supported

 

For up to date support announcements for any included software with your Alesis product, please refer to the software developer's website:

 

Further Technical Support

For any further questions or technical support, please visit the link below to connect with any of the following support options: online community support, phone support, email support.