Alesis Q49 MKII | Frequently Asked Questions

The Alesis Q49 MKII USB bus-powered MIDI controller has everything you need to make your performance unique. This article walks through a number of frequently asked questions about the Alesis Q49 MKII.
 

Frequently Asked Questions

 

 

What software comes with the Q49 MKII?

Bundled with your purchase of the Q49 MKII, you will receive the following software titles to get you started:

  • Pro Tools First - Industry standard audio recording and production software. Pro Tools First introduces you to all of the same tools used by industry leaders. 
  • MPC Beats by Akai - The fully-featured, beat-making software based on the legendary MPC workflow to quickly make great-sounding beats.
  • Melodics - If you’re just learning to play, or just want to sharpen your keyboard skills, the Q88 MKII also includes 60 free lessons from Melodics. 
  • Skoove - Skoove is the easiest way to learn piano--- featuring in-depth online piano courses that adapt to you and give you feedback.

 

Does the Q49 MKII require a power supply?

No, the Q49 MKII is USB-bus-powered, which means that it is powered directly by your computer's USB port when connected with a USB-A to USB-B cable.

 

Do I need to install any drivers to use the Q49 MKII?

The Q49 MKII is a class-compliant device, meaning that it is plug-and-play and does not require any drivers to be installed. This also means that it will work and is supported on virtually all current Mac and Windows operating systems.

 

Will the Q49 MKII work with my Windows and macOS computer?

Yes! The Q49 MKII is a class-compliant device, meaning that it will work and is supported on virtually all current Mac and Windows operating systems, including Windows 10 and Mac OS X 11 Big Sur.

 

Will the Q49 MKII work with my iOS device?

Yes!  To use the Q49 MKII with your iOS device, connect it to your iPad or iPhone using the iPad Camera Connection Kit (sold separately) which enables you to perform and compose with audio apps on your iPad and other iOS devices. Be sure to find the correct lightning or 30-pin adapter type to match your iOS device.

See the following link for a great guide and video on Connecting USB Audio Interfaces, MIDI Controllers, and Keyboards to the iPad

 

I have connected a sustain pedal but it works the wrong way around. What do I do?

The polarity of the sustain pedal is calculated by the keyboard when it is powered up. On power-up, the sustain pedal is assumed to be in the OFF position. If the pedal is sustaining when in the Off position (pedal is not depressed), connect the pedal while the keyboard is turned off and make sure the pedal is not depressed while the keyboard is powered on. 

 

What are the Advanced Functions for the Octave buttons?

The Octave + and - buttons on the Q49 MKII can be used to control 7 total functions. Press the Advanced button to enter the Edit mode and then press one of the 7 labeled black keys to choose a function (each key is labeled on the body of the keyboard).

  1. Octave
  2. Transpose
  3. Program
  4. Bank MSB
  5. Bank LSB
  6. Channel
  7. CC*

* When selecting CC, use the numbered keys to choose the CC value you would like to send and press the Enter key to select and exit Edit mode. 

 

Can I use the keyboard to cycle through sounds in my plugin?

To remotely change the sound or preset of your instrument plugin, a program change can be sent using an advanced function of the + and - Octave buttons on the Q49 MKII. To do this:

  1. Press the Advanced button
  2. Press F#2 (the black key labeled "Program")

Now the Octave + and - buttons will send an incremental/decremental program change that will cycle up and down through the presets in your plugins. Press the keys on the keyboard while cycling through your sounds to find a sound that you like. 

 

Can I change the MIDI channel on the Q49 MKII?

Yes! It's easy:

  1. Press the Advanced button to engage Edit mode.
  2. Press one of the 16 Channel keys (D2 to E4) to choose a MIDI channel.

The Octave buttons can also be assigned to step up and down through MIDI channels. 

 

What is Mackie/HUI?

Mackie/HUI is a control surface protocol initially developed by Mackie and Digidesign for use with the Mackie Control Surfaces, like the Mackie Control Universal. The protocol was then adopted by many DAWs to allow compatibility with the hardware. Since then, it's become common for other controllers and keyboards to emulate this protocol to help users map out their control surfaces more universally and without hassle.

The Q49 MKII series can send Mackie/HUI messages from the transport and directional controls to help you easily map to your favorite DAW. 

 

How do I use the transport and directional controls in my software?

The directional buttons and transport buttons use either MIDI, Mackie Control, or HUI protocols to control certain functions in your software/DAW. Press the Advanced button and then the key labeled DAW to cycle through the different assignments. 

  • Mackie Control - Green
  • HUI - Red
  • MIDI - Orange

Because Mackie Control and HUI are so universal, it's easy to assign the controls with virtually any DAW. Refer to the article below for a quick setup with your favorite DAW:

 

Can I reset the controller to the factory default settings?

Yes! To reset the controller to factory defaults:

  1. Power off the Q49 MKII.
  2. Hold down the buttons + and simultaneously until step 4.
  3. Power on the Q49 MKII.
  4. Release the buttons. 

 

My Q49 is turning on but won't make any sound in my software. What do I do?

This may happen if the MIDI channel was accidentally changed on the keyboard. The easiest way to resolve this is to either factory reset the keyboard or assign the keyboard back to your preferred MIDI channel. 

Also, the volume fader sends a generic volume message (CC7) that may affect volume in your software automatically without any manual assignment of the control. Check that the volume fader is in the up position to guarantee a volume control in the software and/or plugin is not turned down. 

 

Additional Resources

 

Further Technical Support

Whether you are a customer or dealer, if you already own an Alesis product, or if you just have pre-sales questions, the Alesis technical support team is available to help!

Visit the link below to connect with any of the following support options: online community support, phone support, email support.