Alesis Prestige | Frequently Asked Questions

The Alesis Prestige is an 88 key piano that will provide you an authentic piano performance in the comfort of your own home! This article will answer popular questions about the features and functionality of the Alesis Prestige.

Frequently Asked Questions

 

What software is included with the Prestige?

  • Melodics - If you’re just learning to play, or just want to sharpen your keyboard skills, the Prestige also includes 60 free lessons from Melodics. 
  • Skoove - Skoove is the easiest way to learn piano--- featuring in-depth online piano courses that adapt to you and give you feedback.
  • TakeLessons | Live - TakeLessons | Live is the easiest way to obtain online lessons from real professionals. You receive 2 free months of live lessons from actual experts when you purchase the Prestige.

 

 

What type of sustain pedal is recommended to use with the Prestige? 

 

We recommend using any standard 1/4” (6.35 mm) sustain pedal to your Prestige for proper sustaining with your keyboard.

 

 

I have connected a sustain pedal but it works the wrong way around. What should I do?

 

The polarity of the sustain pedal is calculated by the keyboard when it is powered up. On power-up, the sustain pedal is assumed to be in the OFF position. If the pedal is sustaining when in the Off position (pedal is not depressed), connect the pedal while the keyboard is turned off and make sure the pedal is not depressed while the keyboard is powered on.

 

 

Why is the Prestige powering off on its own? 

 

The Prestige includes an Eco mode! The eco mode will power the Prestige off after 30 minutes of no playing when powered on. If you were interested in disabling the eco mode, press & hold the key function, and then press B7.

 

 

Can I connect my Prestige to my computer?

 

Yes! You may use any USB AB cable to connect your Prestige directly to your computer. With this connection, you can use the Prestige for MIDI within your preferred choice of music software. 

 

 

When my Prestige is connected to my computer, I still hear sounds on the piano. How can I turn this off?

There is a feature in the Prestige where you may hear playback on the actual Prestige, as well as your computer. This setting is called Local Midi. To disable this setting, you will need to press & hold the key function and then press A7.

 

 

Can I change the MIDI channel of the keybed?

Yes, you can! To adjust the MIDI channel on the keybed, you will need to press & hold the Key Function, and then press G7 to decrease the MIDI channel, and G#7 to raise the MIDI channel.

 

How do I change the reverb inside of the Prestige?

In order to adjust the reverb that you can include in your Prestige's performance, you press & hold the Key Function, and then press a key from C5 - F5. Below is a list of the types of reverbs that are included inside the Prestige; 

C5 - off   

C#5 - Hall 1

D5 - Hall 2

D#5 - Stage

E5 - Room

F5 - Plate

You can also adjust the depth of the reverb, you will need to press & hold the Key Function, and then press F#5 and G5 respectfully. To reset the default value for your reverb's depth, press & hold Key Function, and then press G#5

 

 

How can I connect my Prestige to my speakers?

This can be possible by connected a TRS cable from the prestige, into your speaker. You have the option to connect a stereo pair of speakers, by using the L & R output from the Prestige. 

 

What type of headphones should I use with the Prestige?

Great question! With the Prestige, you have access to connect any headphone that can be inserted into the 1/4 or 1/8 phones port on the Prestige.

 

 

Can I reset my Prestige?

You may perform a factory restore on the Prestige! In order to do so, press & hold the Key Function, and then press C8.

 

How do I use the Pedal Unit input on the keyboard?

This input supports a 3-pedal unit for sustain, soft, and sostenuto functions. This input is not compatible with third-party 3-pedal units and will require an Alesis model specific to the Prestige and Prestige Artist. Alesis is expecting to release a compatible pedal unit in the near future.

 

Where can I buy a Prestige?

You can find a local dealer for your Prestige by clicking the link! Alesis | Dealers

 

 

Further Technical Support

Whether you are a customer or dealer, if you already own an Alesis product, or if you just have pre-sales questions, the Alesis technical support team is available to help!

Visit the link below to connect with any of the following support options: online community support, phone support, email support.