Alesis Prestige Artist | Frequently Asked Questions

The Alesis Prestige Artist is an 88 key piano that will provide you an authentic piano performance in the comfort of your own home! This article will answer popular questions about the features and functionality of the Alesis Prestige.

Frequently Asked Questions


What software is included with the Prestige Artist?

  • Melodics - If you’re just learning to play, or just want to sharpen your keyboard skills, the Prestige also includes 60 free lessons from Melodics. 
  • Skoove - Skoove is the easiest way to learn piano--- featuring in-depth online piano courses that adapt to you and give you feedback.
  • TakeLessons | Live - TakeLessons | Live is the easiest way to obtain online lessons from real professionals. You receive 2 free months of live lessons from actual experts when you purchase the Prestige.


What is the difference between the Prestige & the Prestige Artist?

Both keyboards are an excellent choice for any piano player, from someone that is just looking to learn, to any expert. However, the Prestige Artist does include some additional features to the keyboard. This includes,

  • Graded hammer-action keys, for even more realistic piano performance.
  • 30 built-in premium voices 
  • A built-in Arpeggiator
  • A display for quicker efficiency when using the keyboard


What type of sustain pedal is recommended to use with the Prestige? 


We recommend using any standard 1/4” (6.35 mm) sustain pedal to your Prestige for proper sustaining with your keyboard.



I have connected a sustain pedal but it works the wrong way around. What should I do?


The polarity of the sustain pedal is calculated by the keyboard when it is powered up. On power-up, the sustain pedal is assumed to be in the OFF position. If the pedal is sustaining when in the Off position (pedal is not depressed), connect the pedal while the keyboard is turned off and make sure the pedal is not depressed while the keyboard is powered on.



Why is the Prestige Artist powering off on its own? 


The Prestige includes an Eco mode! The eco mode will power the Prestige off after 30 minutes of no playing when powered on. If you were interested in disabling the eco mode, press & hold the key function, and then press B7.



Can I connect my Prestige Artist to my computer?


Yes! You may use any USB AB cable to connect your Prestige directly to your computer. With this connection, you can use the Prestige for MIDI within your preferred choice of music software. 



When my Prestige Artist is connected to my computer, I still hear sounds on the piano. How can I turn this off?

There is a feature in the Prestige where you may hear playback on the actual Prestige, as well as your computer. This setting is called Local Midi. To disable this setting, you will need to press & hold the key function and then press A7.


Can I change the MIDI channel for the keybed?

Yes, you can! To adjust the MIDI channel on the keybed, you will need to press & hold the Key Function, and then press G7 to decrease the MIDI channel, and G#7 to raise the MIDI channel.



How do I change the reverb inside of the Prestige Artist?

In order to adjust the reverb that you can include in your Prestige's performance, you press & hold the Key Function, and then press a key from C5 - F5. Below is a list of the types of reverbs that are included inside the Prestige; 

C5 - off   

C#5 - Hall 1

D5 - Hall 2

D#5 - Stage

E5 - Room

F5 - Plate

You can also adjust the depth of the reverb, you will need to press & hold the Key Function and then press F#5 and G5 respectfully. To reset the default value for your reverb's depth, press & hold Key Function, and then press G#5


How do I set up the Arpeggiator?

The Arpeggiator is another wonderful feature inside the Prestige Artist for a unique performance when using the Prestige Artist!

In order to start enabling the arpeggiator, you must press the arpeggiator button that is listed on the front of the Prestige Artist. To disable, all you need to do is press the arpeggiator button once again.

Once on this mode, if you turn the Value Encoder, you are able to adjust a few parameters for the arpeggiator when in use. This includes,

  • Latch
  • Tempo
  • Type (how the arpeggiated notes will playback)
  • Time-division
  • Octave
  • Gate
  • Part

Make sure when you have finished editing a parameter's data, push the Value encoder once again to deselect the parameter data, and change the cursor's focus back to choosing another parameter. 


How can I connect my Prestige Artist to my speakers?

This can be possible by connected a TRS cable from the prestige, into your speaker. You have the option to connect a stereo pair of speakers, by using the L & R output from the Prestige. 


What type of headphones should I use with the Prestige Artist?

Great question! With the Prestige, you have access to connect any headphone that can be inserted into the 1/4 or 1/8 phones port on the Prestige.


Can I reset my Prestige Artist?

You may perform a factory restore on the Prestige Aritist! In order to do so, press & hold the Key Function, and then press C8.


How do I use the Pedal Unit input on the keyboard?

This input supports a 3-pedal unit for sustain, soft, and sostenuto functions. This input is not compatible with third-party 3-pedal units and will require an Alesis model specific to the Prestige and Prestige Artist. Alesis is expecting to release a compatible pedal unit in the near future.


Where can I buy a Prestige Artist?

You can find a local dealer for your Prestige by clicking the link! Alesis | Dealers


Further Technical Support


Whether you are a customer or dealer, if you already own an Alesis product, or if you just have pre-sales questions, the Alesis technical support team is available to help!


Visit the link below to connect with any of the following support options: online community support, phone support, email support.